Description:

The role of the Technology Consultant is to strategically manage and build close customer relationships with assigned accounts by means of regular communication, technology planning meetings, quality technology recommendations and making sure our clients get the best of our support and services. This role is more than an account management role.

Requirements and Responsibilities:

• Manage and build business relationships with contract clients
• Manage and build business relationships with noncontract clients with projects and the possibility of becoming a Managed IT client
• Responsible and accountable for the overall client’s satisfaction
• Conduct regular semi-annual business IT meetings with clients with technology recommendations
• Propose, design, and quote projects
• Make sure client’s technology and policies regularly meets LeeShanok‘s Best Practices
• Track project milestones and deliverables with the Project Manager to make sure it meets the client’s needs from start to finish
• Coordinate the support team and contractors involved with the support of your assigned clients
• Develop and deliver managed services, progress reports, proposals, requirements documentation, and presentations.
• Resolve client satisfaction issues by getting the right resources and steps to resolution
• Represent at company attended trade shows, vendor events, customer events, business mixers, and relationship building events
• Follow up on sales leads, qualification, progression, and closure
• Meet account manager training and certifications
• A professional presentation with excellent interpersonal, written, verbal, and time management skills are required
• An effective worker in a team environment and as an individual contributor
• Must be able to lift up to fifty (50) lbs and have own reliable transportation.
• Long term career minded (The average tenure with LeeShanok is over 7 years)

Compensation is comprised of a competitive base salary plus commissions and a full benefits package which includes, health, and dental insurance as well as travel reimbursement, cell phone, bonuses and paid vacation.

The role of the Certified Network Technician is a mid level support role on our remote support desk or onsite support administering and supporting desktops PCs, networks, and server technologies for our clients.

Requirements and Responsibilities:

• Minimum of 3 years of experience in the technology industry supporting servers.
• Certified as a Microsoft MCP, Network+, Security+ or equivalent industry certifications.
• Strong experience supporting Windows server operating systems, network services such as AD, DNS, DHCP, file/print, applications, and server backup technologies.
• Strong experience with troubleshooting of network switching, routing, and firewall technologies.
• The ideal candidate has a passion for technology with a positive working attitude as an individual contributor and a team player.
• Progressive analytical, troubleshooting, problem solving skills are required.
• Proven professional with excellent interpersonal, written, verbal, presentation and time management skills. Excellent communication skills working face to face with clients.
• Good organizational and documentation skills is a must and experience working with a support ticketing system is a strong plus. Meet company outlined resource utilization targets and deadlines.
• Must be able to lift up to fifty (50) lbs and have own reliable transportation.
• Long term career minded (The average tenure with LeeShanok is over 7 years)

Compensation is comprised of a competitive base salary based on experience and certifications, full employee benefits package which includes, health, and dental insurance, IRA, cell phone, travel reimbursement, commissions and paid vacation.

The role of the Desktop Support Technician is to maintain and support remotely or onsite business networks with their desktop PCs, general network troubleshooting and administration, and support line of business applications.

Requirements and Responsibilities

• Minimum of 1 year experience in supporting desktop PC hardware and operating systems.
• Progressive analytical, troubleshooting and problem solving skills
• The ideal candidate has a passion for technology with a positive working attitude as an individual contributor and a team player.
• Proven professional with excellent interpersonal, written, verbal, presentation and time management skills. Excellent communication skills working with clients over the phone.
• Good organizational and documentation skills is a must and experience working with a support ticketing system is a strong plus. Meet company outlined resource utilization targets and deadlines.
• A strong Microsoft Office experience is a must.
• Certified as a Microsoft MCP, Cisco CENT, Network + or equivalent industry certifications is a strong plus or the commitment to attain such certifications
• Must be able to lift up to fifty (50) lbs and have own reliable transportation.
• Long term career minded (The average tenure with LeeShanok is over 7 years)

Compensation is comprised of a competitive base salary based on experience and certifications, full employee benefits package which includes, health, and dental insurance, IRA, cell phone, travel reimbursement, commissions and paid vacation.

The role of the Marketing Director is to provide a marketing strategy to deliver regular sales and marketing communication to LeeShanok's customers and prospects for the purpose of increasing the company's presence in the industry and increasing revenue. 

Requirements and Responsibilities:

• Creation of marketing plan with targeted revenue goals
• Creation of monthly technology news articles to send to clients and prospects
• Organize and drive attendance to quarterly customer and prospects events/Lunch and Learns
• Organize trade show events and materials
• Follow-up to customer and trade show events to schedule appointments
• Work with the online marketing consultants on SEO and website content
• Collaborate with the internal sales team on the marketing and sales strategy
• Responsible for the quality and professionalism of LeeShanok’s company branding
• Represent at trade shows, vendor events, customer events, business mixers, and customer relationship building events
• Meet marketing training and certifications
• This position requires professional presentation, excellent interpersonal, written, verbal, organizational and time management skills

• An effective worker in a team environment and as an individual contributor
• Must be able to lift up to fifty (50) lbs and have own reliable transportation.
• Long term career minded (The average tenure with LeeShanok is over 7 years)

Qualifications:

• Previous experience in marketing or other related fields
• Experience in a managerial role
• Strong project management skills
• Strong leadership qualities
• Deadline and detail-oriented

Compensation is comprised of a competitive base salary plus commissions and a full benefits package which includes, health, and dental insurance as well as travel reimbursement, cell phone, bonuses, paid time off and vacation.

Overview:

This is a field sales position focused on offering LeeShanok’s portfolio of services with Managed IT and Cloud Technologies.  The ideal candidate is energetic, a self-motivator, open minded, has good verbal and written communication skills with clients and team members, and excellent organizational skills.  A positive can-do attitude and the ability to work independently are a must.  A business-minded professional with general technical knowledge and certifications are required.

Requirements and Responsibilities:

• Meet monthly sales quota
• Minimum of 2 or more years of sales experience
• Sell Managed IT and Cloud Services contracts to qualified prospects - not hardware sales
• Cold and warm calling, sales lead generation, qualification, progression, and closure
• Quoting, Pricing and Proposal of Technical solutions
• End user product education, training, awareness, and recommendation for clients
• Represent at company attended trade shows, vendor events, customer events, business mixers, and relationship building events
• Coordinate sales efforts with marketing campaigns
• Meet sales training and certifications
• Personal reliable transportation
• Long term career minded (The average tenure with LeeShanok is over 7 years)

Compensation is comprised of a competitive base salary plus commissions and a full benefits package which includes, health and dental insurance, travel reimbursement, laptop, cell phone, bonuses and paid vacation. 

Description:

The role of the Technology Consultant is to strategically manage and build close customer relationships with assigned accounts by means of regular communication, technology planning meetings, quality technology recommendations and making sure our clients get the best of our support and services. This role is more than an account management role.

Requirements and Responsibilities:

• Manage and build business relationships with contract clients
• Manage and build business relationships with noncontract clients with projects and the possibility of becoming a Managed IT client
• Responsible and accountable for the overall client’s satisfaction
• Conduct regular semi-annual business IT meetings with clients with technology recommendations
• Propose, design, and quote projects
• Make sure client’s technology and policies regularly meets LeeShanok‘s Best Practices
• Track project milestones and deliverables with the Project Manager to make sure it meets the client’s needs from start to finish
• Coordinate the support team and contractors involved with the support of your assigned clients
• Develop and deliver managed services, progress reports, proposals, requirements documentation, and presentations.
• Resolve client satisfaction issues by getting the right resources and steps to resolution
• Represent at company attended trade shows, vendor events, customer events, business mixers, and relationship building events
• Follow up on sales leads, qualification, progression, and closure
• Meet account manager training and certifications
• A professional presentation with excellent interpersonal, written, verbal, and time management skills are required
• An effective worker in a team environment and as an individual contributor
• Must be able to lift up to fifty (50) lbs and have own reliable transportation.
• Long term career minded (The average tenure with LeeShanok is over 7 years)

Compensation is comprised of a competitive base salary plus commissions and a full benefits package which includes, health, and dental insurance as well as travel reimbursement, cell phone, bonuses and paid vacation.

The role of the Desktop Support Technician is to maintain and support remotely or onsite business networks with their desktop PCs, general network troubleshooting and administration, and support line of business applications.

Requirements and Responsibilities

• Minimum of 1 year experience in supporting desktop PC hardware and operating systems.
• Progressive analytical, troubleshooting and problem solving skills
• The ideal candidate has a passion for technology with a positive working attitude as an individual contributor and a team player.
• Proven professional with excellent interpersonal, written, verbal, presentation and time management skills. Excellent communication skills working with clients over the phone.
• Good organizational and documentation skills is a must and experience working with a support ticketing system is a strong plus. Meet company outlined resource utilization targets and deadlines.
• A strong Microsoft Office experience is a must.
• Certified as a Microsoft MCP, Cisco CENT, Network + or equivalent industry certifications is a strong plus or the commitment to attain such certifications
• Must be able to lift up to fifty (50) lbs and have own reliable transportation.
• Long term career minded (The average tenure with LeeShanok is over 7 years)

Compensation is comprised of a competitive base salary based on experience and certifications, full employee benefits package which includes, health, and dental insurance, IRA, cell phone, travel reimbursement, commissions and paid vacation.

The role of the Marketing Director is to provide a marketing strategy to deliver regular sales and marketing communication to LeeShanok's customers and prospects for the purpose of increasing the company's presence in the industry and increasing revenue. 

Requirements and Responsibilities:

• Creation of marketing plan with targeted revenue goals
• Creation of monthly technology news articles to send to clients and prospects
• Organize and drive attendance to quarterly customer and prospects events/Lunch and Learns
• Organize trade show events and materials
• Follow-up to customer and trade show events to schedule appointments
• Work with the online marketing consultants on SEO and website content
• Collaborate with the internal sales team on the marketing and sales strategy
• Responsible for the quality and professionalism of LeeShanok’s company branding
• Represent at trade shows, vendor events, customer events, business mixers, and customer relationship building events
• Meet marketing training and certifications
• This position requires professional presentation, excellent interpersonal, written, verbal, organizational and time management skills

• An effective worker in a team environment and as an individual contributor
• Must be able to lift up to fifty (50) lbs and have own reliable transportation.
• Long term career minded (The average tenure with LeeShanok is over 7 years)

Qualifications:

• Previous experience in marketing or other related fields
• Experience in a managerial role
• Strong project management skills
• Strong leadership qualities
• Deadline and detail-oriented

Compensation is comprised of a competitive base salary plus commissions and a full benefits package which includes, health, and dental insurance as well as travel reimbursement, cell phone, bonuses, paid time off and vacation.