Join the Leading IT Service Company in Arizona

Description:

The role of the Technology Consultant is to strategically manage and build close customer relationships with assigned accounts by means of regular communication, technology planning meetings, quality technology recommendations and making sure our clients get the best of our support and services. This role includes creating proposals, quotes, fostering partnerships and relationships within the community, and being an advocate for our clients and their technology needs.

Responsibilities:

• Manage and build business relationships with contract clients
• Manage and build business relationships with noncontract clients with projects and the possibility of becoming a Managed IT client
• Responsible and accountable for the overall client’s satisfaction
• Conduct regular semi-annual business IT meetings with clients with technology recommendations
• Propose, design, and quote projects from smaller and simple to very large and complex projects.
• Make sure client’s technology and policies regularly meets LeeShanok‘s Best Practices
• Track project milestones and deliverables with the assigned Project Manager to make sure it meets the client’s needs from start to finish
• Coordinate the support team and contractors involved with the support of your assigned clients
• Develop and deliver managed services, progress reports, proposals, requirements documentation, and presentations.
• Resolve client satisfaction issues by getting the right resources and providing steps to resolution
• Represent LeeShanok Network Solutions at trade shows, vendor events, customer events, business mixers, and relationship building events
• Follow up on sales leads, qualifications, progression, and closure

Requirements:

• A minimum of 3 years of professional IT experience and technical knowledge
• Minimum of a Microsoft MCP, Cisco CENT, Network+ or equivalent industry certification
• The ideal candidate has a passion for technology with a positive working attitude as an individual contributor and a team player.
• Meet account manager training and certifications as required by management
• The ability to close sales and foster and maintain partnerships within the community
• A professional presentation with excellent interpersonal, written, verbal, and time management skills are required
• An effective worker in a team environment and as an individual contributor
• Must be able to lift up to fifty (50) lbs and have own reliable transportation.
• Long term career minded (The average tenure with LeeShanok is over 7 years)

Description

The role of the Certified Server Administrator is a senior support role on our remote support desk or onsite support administering and supporting server infrastructures.

Requirements and Responsibilities

• Minimum of 3 years of experience in the technology industry supporting servers.
• Certified as a Microsoft MCSA, MCSE or equivalent industry certifications.
• Strong experience supporting Windows server operating systems, network services such as AD, DNS, DHCP, file/print, applications, and server backup technologies
• Strong experience with administering and supporting VMware virtualization technologies.
• Experience with supporting Microsoft Office 365 and Azure environments.
• The ideal candidate has a passion for technology with a positive working attitude as an individual contributor and a team player
• Progressive analytical, troubleshooting, problem solving skills are required
• Proven professional with excellent interpersonal, written, verbal, presentation and time management skills. Excellent communication skills working face to face with clients.
• Good organizational and documentation skills is a must and experience working with a support ticketing system is a strong plus. Meet company outlined resource utilization targets and deadlines.
• Must be able to lift up to fifty (50) lbs and have own reliable transportation.
• Long term career minded (The average tenure with LeeShanok is over 7 years)

Compensation is comprised of a competitive base salary based on experience and certifications, full employee benefits package which includes, health, and dental insurance, 401(k), cell phone, travel reimbursement, commissions and paid vacation.

Description

The role of the Certified Server Administrator is a senior support role on our remote support desk or onsite support administering and supporting server infrastructures.

Requirements and Responsibilities

• Minimum of 3 years of experience in the technology industry supporting servers.
• Certified as a Microsoft MCSA, MCSE or equivalent industry certifications.
• Strong experience supporting Windows server operating systems, network services such as AD, DNS, DHCP, file/print, applications, and server backup technologies
• Strong experience with administering and supporting VMware virtualization technologies.
• Experience with supporting Microsoft Office 365 and Azure environments.
• The ideal candidate has a passion for technology with a positive working attitude as an individual contributor and a team player
• Progressive analytical, troubleshooting, problem solving skills are required
• Proven professional with excellent interpersonal, written, verbal, presentation and time management skills. Excellent communication skills working face to face with clients.
• Good organizational and documentation skills is a must and experience working with a support ticketing system is a strong plus. Meet company outlined resource utilization targets and deadlines.
• Must be able to lift up to fifty (50) lbs and have own reliable transportation.
• Long term career minded (The average tenure with LeeShanok is over 7 years)

Compensation is comprised of a competitive base salary based on experience and certifications, full employee benefits package which includes, health, and dental insurance, 401(k), cell phone, travel reimbursement, commissions and paid vacation.