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Join the Leading IT Service Company in Arizona

Careers in IT Service

Careers in IT Service

Looking for a career in IT service at a company that truly values you? Ready for a career with work-life balance? We want to talk!

At LeeShanok Network Solutions, we provide IT services with Expertise, Efficiency, and Excellence. Professional customer service is our number one priority.

We know happy employees result in happy customers, and at LeeShanok, happy customers make paydays possible! It’s not just talk.

LeeShanok employees receive:

  • Competitive compensation
  • A 100% employer covered health insurance option
  • Dental & Vision coverage
  • PTO, vacation, & sick time
  • 401(k)
  • Certification reimbursements
  • Mileage reimbursements
  • Bonuses & commissions

Why Join Our Team?

We want YOU to join our team!
Join a spirited, fun and passionate team of IT professionals. Excellent opportunities for growth in everything IT. No dull days here and better than Minecraft.

You get the best of both worlds!
Our team of IT professionals is the friendliest team in the business. We take great care to make sure potential hires fit in with our culture of collaboration, expertise, and FUN!

Become immersed in the latest technology. Help our clients to harvest that technology to benefit their business! And get full diamond armor in the process.

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Your Career at LeeShanok

4.2 star glassdoor rating

Average rating on Glassdoor

7+ Years

Average Employee Tenure

4.93 star rating

4.93/5 Average Customer Satisfaction Score

Current Job Openings

Tucson Positions

Certified Server Administrator

The role of the Certified Server Administrator is a senior support role on our remote support desk or onsite support administering and supporting server infrastructures.

Requirements and Responsibilities

  • Minimum of 3 years of experience in the technology industry supporting servers.
  • IT industry certifications – Microsoft Server certifications, CompTIA Server+, or equivalent certifications
  • Strong experience supporting Windows server operating systems, network services such as AD, DNS, DHCP, file/print, applications, and server backup technologies
  • Strong experience with administering and supporting VMware virtualization technologies.
  • Experience with supporting Microsoft 365 and Azure environments.
  • The ideal candidate has a passion for technology with a positive working attitude as an individual contributor and a team player
  • Progressive analytical, troubleshooting, and problem solving skills
  • Proven professional with excellent interpersonal, written, verbal, presentation and time management skills
  • Excellent communication skills working face-to-face with clients
  • Strong organizational and documentation skills
  • Experience working with a support ticketing system is a strong plus
  • Meet resource utilization targets and deadlines
  • Must be able to lift up to fifty (50) lbs
  • Own reliable transportation.
  • Long term career minded (The average tenure with LeeShanok is over 7 years)

Compensation is comprised of a competitive base salary based on experience and certifications, full employee benefits package which includes, health, and dental insurance, 401(k), cell phone, travel reimbursement, commissions, and paid vacation.

Job Type: Full-time

Salary: $55,000.00 – $70,000.00 per year

Cisco Certified Network Engineer

Description

The role of the Cisco Certified Network Engineer is a senior support role on our project team installing new Cisco technology and supporting existing customer base with Cisco network switching, routing, security, and voice technologies.

Responsibilities:

  • Design, configure, and deploy Cisco network solutions based on client requirements, ensuring optimal performance and reliability.
  • Perform network infrastructure installations, upgrades, and migrations.
  • Troubleshoot and resolve complex network issues, including routing, switching, and connectivity problems.
  • Conduct network assessments and provide recommendations for network optimization and improvement.
  • Collaborate with clients to understand their business needs and translate them into technical solutions.
  • Create and maintain accurate network documentation, diagrams, and configurations.
  • Stay up-to-date with industry trends, technologies, and Cisco certifications.
  • Provide technical guidance and support to junior engineers and team members.

Qualifications:

  • Minimum of 5 years of experience designing and supporting Cisco technology based networks
  • Current Cisco CCNA or CCNP certification
  • Strong knowledge of Cisco routing, switching, and security technologies, including Cisco IOS, Catalyst, Nexus, and ASA platforms.
  • Strong knowledge of Meraki MX, MS, MR, and MV series devices, as well as Meraki Dashboard for centralized management and configuration.
  • Familiarity with Meraki SD-WAN, site-to-site VPNs, wireless deployments, network segmentation, and security features.
  • Proficiency in configuring and troubleshooting Meraki-specific protocols and technologies.
  • Experience with network monitoring and diagnostic tools specific to Meraki deployments.
  • Proven experience in designing, implementing, and supporting Cisco network infrastructures.
  • Proficiency in configuring and troubleshooting protocols such as BGP, OSPF, EIGRP, VLANs, and VPNs.
  • Experience with network monitoring and diagnostic tools.
  • Excellent problem-solving and analytical skills with a keen attention to detail.
  • Effective communication and interpersonal skills to collaborate with clients and team members.
  • Ability to manage multiple projects and prioritize tasks in a fast-paced environment.
  • The ideal candidate has a passion for technology with a positive working attitude as an individual contributor and a team player
  • Progressive analytical, troubleshooting, problem solving skills are required
  • Proven professional with excellent interpersonal, written, verbal, presentation and time management skills. Excellent communication skills working face to face with clients.
  • Must be able to lift up to fifty (50) lbs. and have own reliable transportation.
  • Long term career minded (The average tenure with LeeShanok is over 7 years)

Compensation is comprised of a competitive base salary based on experience and certifications, full employee benefits package which includes, health, and dental insurance, 401(k), cell phone, travel reimbursement, commissions, and paid vacation.

Job Type: Full-time

Salary: $60,000.00 – $80,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Commission pay

Ability to commute/relocate:

  • Tucson, AZ 85719: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • What industry certifications do you currently have?
  • Why did you leave your last position?
  • What is your desired salary?
  • This is not a remote or hybrid position. Are you willing to work from the office?
  • Why do you want to work for LeeShanok?

Experience:

  • Cisco networking: 5 years (Required)

License/Certification:

  • CCNA or CCNP (Required)

Work Location: In person

Phoenix Positions

Certified Server Administrator

The role of the Certified Server Administrator is a senior support role on our remote support desk or onsite support administering and supporting server infrastructures.

Requirements and Responsibilities

  • Minimum of 3 years of experience in the technology industry supporting servers.
  • IT industry certifications – Microsoft Server certifications, CompTIA Server+, or equivalent certifications
  • Strong experience supporting Windows server operating systems, network services such as AD, DNS, DHCP, file/print, applications, and server backup technologies
  • Strong experience with administering and supporting VMware virtualization technologies.
  • Experience with supporting Microsoft 365 and Azure environments.
  • The ideal candidate has a passion for technology with a positive working attitude as an individual contributor and a team player
  • Progressive analytical, troubleshooting, and problem solving skills
  • Proven professional with excellent interpersonal, written, verbal, presentation and time management skills
  • Excellent communication skills working face-to-face with clients
  • Strong organizational and documentation skills
  • Experience working with a support ticketing system is a strong plus
  • Meet resource utilization targets and deadlines
  • Must be able to lift up to fifty (50) lbs
  • Own reliable transportation.
  • Long term career minded (The average tenure with LeeShanok is over 7 years)

Compensation is comprised of a competitive base salary based on experience and certifications, full employee benefits package which includes, health, and dental insurance, 401(k), cell phone, travel reimbursement, commissions, and paid vacation.

Job Type: Full-time

Salary: $55,000.00 – $70,000.00 per year

Technical Account Manager

Description

The role of the Technical Account Manager is to strategically manage and build close customer relationships with assigned accounts by means of regular communication, technology planning meetings, and quality technology recommendations. Our Account Managers are advocates for our clients by making sure they get the best of our services. This role includes proposing technology solutions, creating quotes, and fostering relationships within the community

Responsibilities:

  • Manage and build business relationships with clients and prospects
  • Responsible for the client’s overall satisfaction
  • Provide technology recommendations in regular business IT meetings with clients
  • Propose, design, and quote projects ranging from smaller and simple to large and complex.
  • Make sure client’s technology and policies regularly meet LeeShanok‘s Best Practices
  • Track project milestones and deliverables with the assigned Project Manager to ensure client needs are met from start to finish
  • Coordinate the support team and contractors involved with the support of your assigned clients
  • Develop and deliver managed services, progress reports, proposals, requirements documentation, and presentations.
  • Resolve client satisfaction issues by utilizing the right resources and providing steps to resolution
  • Represent LeeShanok Network Solutions at trade shows, vendor events, customer events, business mixers, and relationship building events
  • Follow up on sales leads, qualifications, progression, and closure

Requirements:

  • A minimum of 3 years of professional IT experience and technical knowledge
  • Minimum of CompTia Network+, VMware VTSP, Cisco Customer Success Manager, Microsoft Associate-Level certification or equivalent industry certification
  • The ideal candidate has a passion for technology with a positive working attitude as an individual contributor and a team player.
  • Meet account manager training and certifications as required by management
  • The ability to close sales and foster and maintain partnerships within the community
  • A professional presentation with excellent interpersonal, written, verbal, and time management skills are required
  • An effective worker in a team environment and as an individual contributor
  • Must be able to lift up to fifty (50) lbs and have own reliable transportation.
  • Long term career minded (The average tenure with LeeShanok is over 7 years)

Job Type: Full-time

Pay: $50,000.00 – $60,000.00 per year

Sales Development Representative

Job Description

LeeShanok Network Solutions has been providing exceptional IT services to Arizona businesses since 1997. We’re looking for a Sales Development Representative (SDR) to help support our rapid growth.

By joining our high-performance inside sales team, you’ll receive:

  • Competitive base salary plus bonuses.
  • Opportunity to be promoted to grow your career and earnings.
  • Extensive training, support and tools to be successful in your position.
  • Benefits package including health and dental insurance, travel reimbursement, laptop, cell phone, bonuses, and paid vacation.

As an SDR, you’ll work with the sales team to create, qualify and confirm sales opportunities. Responsibilities will include:

  • Setting and confirming inbound and outbound appointments for senior sales consultants.
  • Supporting the sales team with research, materials and opportunities.
  • Making 50 – 100 dials per day to call on clients and warm prospects.

Requirements

  • At least one year’s experience in an inside sales position, preferably setting appointments in a business-to-business environment.
  • Excellent phone and virtual communication skills
  • Your own reliable transportation

You’re a great fit if:

  • You want to join an established, growing company with opportunities for advancement
  • You take extreme ownership of responsibilities and have the drive and focus to execute a proven process for success.
  • You are a proactive learner, aren’t afraid to ask questions or for help, and respond well to coaching.
  • You are long-term career minded (The average tenure with LeeShanok is over 7 years)

This is an in-person position (non-remote)

Job Type: Full-time

Pay: $40,000.00 – $45,000.00 per year

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