What Our Clients Say

I’m Chris Albright, President of KE&G Construction. KNG Construction is a civil construction company that’s been in business since 1972, so this is our fiftieth year in business this year. We have employees across Arizona, New Mexico, and Texas. My name is Pedro Valladares. I am the Technology Manager for KNG Construction, so I help the company with all the technology needs, network infrastructure, help desk, and user support, so I stay pretty busy. Technology is crucial for us when building a project or paving. We need our field personnel to look at the plans, to submit inspections, to upload pictures, to follow up with the project time frame, and all of this is done thanks to the infrastructure of technology that we have. We’ve been working with LeeShanok for over several years, and they’ve been a great help starting over when we had a significant problem with a past IT provider and failure with our backups that caused us to lose a ton of data. They came in and helped us ensure that we were secure from a data backup standpoint on multiple levels, and we haven’t had any issues with data loss or any backup need because of the systems they’ve put in place. Customer service of LeeShanok has been excellent. I know almost all of the staff now, and I feel comfortable enough to reach out and come up with an issue and tell them, “This is what I’ve tried, this is what’s not working, and what do you think?” and they’re always quick and they always have an answer for me. Another thing that I like about LeeShanok is that they provide education not only for the common worker as the end user but also for the IT professional as well. I have joined the webinars that they give; they’re always with good information, short information because we like it short, so it’s a great perk of being part of a LeeShanok clientele. I definitely recommend LeeShanok as an IT provider for other companies. They’ve done a great job for us over the years they’ve been here and definitely helped us with the change in IT and changing our company throughout those years.

My name is Carol Cardenas, and I am the Chief Operating Officer with QuakeWrap and FRP Construction. QuakeWrap and FRP Construction repair superstructures, so we work on bridges, nuclear power plants, we do a lot of work on docks and piers. We use a composite technology, so either fiberglass or carbon fiber with an epoxy resin, and that creates a very strong structure that can be applied almost like rebar on the outside of the structure. Our headquarters are in Tucson, Arizona, but we do a lot of work actually nationally and internationally, and then we have projects that we send our workers out to as well. LeeShanok Network Solutions works with QuakeWrap and FRP Construction as our trusted vendor for our managed I.T. services. My name is Eric LeeShanok with LeeShanok Network Solutions, I’m the President and CEO, and we’ve been working with FRP Construction and also QuakeWrap for over two years managing their I.T. and network security. A lot of companies, they manage technology, they’ve got good technology, they’ve got very good people, but one of the things that brings it all together are the processes. The foremen in FRP Construction are located all over the United States and sometimes in other countries, but they will need to access timesheets, daily reports, drawings, inspection lists, and that needs to be accessible instantly from the job site in any time zone 24/7 to our servers. LeeShanok Network Solutions specializes in managing networks and their network security for the construction industry. So we understand the challenge that they face when it comes to job costing, project management, meeting certain compliance and regulations, protecting their data, as well as supporting a very mobile workforce. So when FRP came to us, we were aware of the situation and also the challenges, and we’ve implemented many times over to other companies solutions to these areas. With LeeShanok Network Solutions, when we have had issues, whether it’s connectivity, whether there’s hardware or software issues, we get an instant response, we get an instant appointment, and it’s within typically 24 hours that we have a resolution as well. They’re incredibly responsive. FRP Construction and QuakeWrap would absolutely recommend LeeShanok Network Solutions. That’s how we found them—was through a recommendation—and so we’d like to pass that good experience on to others in town and let them see what really having that full-service I.T. provider is like.

Corporate Technology Solutions was founded in nineteen eighty-nine. Myself and Support bought into the company in 2009, and we’re basically a construction cabling company. We’ve acquired several companies since then; we’re now in the fire alarm business, the security business, and the wireless business. We’ve grown from about 40 people to 120, and during that time our network needs have been significant. Originally, when we first bought in, things were small and easy, but as we grew, we had all kinds of network problems and security problems. We’ve added four offices, and getting those all to work was a nightmare. It took them forever to get online, they would lose their connection, things were slow, and it just turns out that things weren’t set up properly. LeeShanok came in and first asked us many questions about the problems we were having, the situation we were in, did a survey of the equipment we had, and then came back and did a complete assessment of where we were, our current state of affairs, and what our needs were. From there, we sat down with them to come up with a game plan to get the right equipment and the right systems — and now even more importantly — the right security pieces in place to protect and make our system run smooth. The reliability of the system now and the stability is much improved, and we just don’t have those issues anymore, increasing our productivity and, more importantly for me, keeping our employees happy. We’ve been with LeeShanok for about four years now, and the partnership has been fantastic. I would certainly recommend them to any other group, like they were recommended to us initially.

My name is Serena Rodriques and I am the Chief Operating Officer for Clinvap. Clintpath is a pathology company. It is a support system for the healthcare industry here because we’re sort of behind the scenes with our pathologists with making diagnosis for our Brazo Banner Dignity hospitals, and we’ve been here for over 50 years. My name is Salvador Hernandez and I am the Desktop Support Lead for Clintpath Diagnostics. It’s a very complex organization. It’s spread across many different locations and every location does different things, but every single location actually utilizes technology in some way. Technology in our world is everything. I mean, we have I.T., information systems, left and right. So with Lee Chanak, they never make me feel like I’m asking a stupid question. I see Lee Shannock as a very good and very knowledgeable extension of what I do. The things that I can’t do, they can do. They’re the bridge to getting the job done if it goes beyond my skill set. Because we do these Friday check-in calls, we can bounce back and forth, and key people are on that call and even, you know, Eric is on the call regularly, um, as well as his network-assigned individuals to us. I love working with Lee Shannock. And at this company, there’s a lot of third-party vendor-type entities that I have to interact with and even third-party I.T. companies. We don’t control everything at the sites we’re at. We have to go with hospital I.T., we have to go with just third-party I.T. that they use. And I—I’ve told them on the weekly meetings that Lee Shannock is by far the most knowledgeable, most responsive, most helpful, and just the most positive of all the groups I have to interact with. And if I have to reach out to somebody, Lee Shannock’s always the group I reach out to first. I would easily and without even thinking about it recommend Lee Shannock to other companies for further I.T. I absolutely would recommend them to anybody out there because I think they have the infrastructure, the bandwidth, the customer service is impeccable. I’ve never felt any concerns. There’s this sense of, you know, not just trust but competence—like they know what they’re talking about.

My name is Robin Coulure and I’m the Assistant General Manager here at Sun City Oro Valley, and we are an age-restricted community. Uh, we have an 18-hole golf course, 2,488 homes that sit across a th000 acres. Uh, there’s an amazing swimming pool—it’s beautiful. There’s mountains all around, and there’s just so many things for you to do. Technology is used by our residents and our staff in many different ways. Um, it’s a part of our everyday lives, so it’s essential that it’s dependable and that, um, we function at the highest level possible. When I started here at Sun City, um, my job was to manage the network, and it was a small little network. And as the network began to grow and as, um, things began to happen around Sun City, my responsibilities began to shift and I needed some support. And that’s when I reached out to, um, Eric at Le KN and, um, we had a conversation about help—helping me—and we started this process. And this was back in 2011, so it’s been about 13 years where, um, we’ve been working together. My name is Brian Canow. I’m the Operations Manager for Leano Network Solutions. I help Sun City Oro Valley with their general IT infrastructure, and that includes everything from their network to application support, to server support, to cybersecurity. Since we started our relationship with Sun City Oro Valley, their network has grown exponentially. Started out very small—just a few endpoints. Now it’s grown to a very large network, very complex network, that does need quite a lot of management. No matter what kind of questions I have about what’s going on with my network, Leano always comes back with a good answer or a good solution for me.

Hi, I’m Walter Yazzie and I’m the Assistant General Manager here at Southfork Saddlebrook. Saddlebrook is a 55 and older community. It’s an active community and we have about 2,900 homes, still building out. It’s a good place for people that are still active but retired. They have tons of things to do. They have over a hundred clubs that they can participate in, swimming pools—things that just keep them active. My name is Adel Allen and I’m the Administrative Assistant out here at Southfork HOA Number Two. We had a lot of difficulty, a lot of lag time with Wi-Fi especially. There was a lot of problems. The library ladies would come knocking on the bed—“The Wi-Fi is down again!” We’d have to go push buttons or go call somebody to help get it up and going again. You know, that’s better now. We have recognized that there needed to be improvements. Leisha Dock was really a good choice that we ended up working hand in hand with. Them, they guided us through what we needed. We installed new servers. Basically, we installed a whole new IT backbone. When Lee Shinnok came in and started working with us, I noticed right off the bat that they were very much on hand. They jump right on it. When Lee Shinnok installed the IT backbone, they upgraded the access points for the Wi-Fi. Previously, residents—it was pretty much open, there was no security on the Wi-Fi. Residents could come in, access it. Yeah, it was easy for the residents, but it was also easy with no security. Lee Shinnok installed a dependable Wi-Fi system which has a stronger signal, but they also added the security gates to that system. So now, you know, our system is protected. We have a lot more control actually over who can access it, how long they can access it, and also what they’re accessing on. Their level of service is something that a lot of companies don’t have. I would definitely recommend Lisa Hochstein for other folks that are looking to, you know, upgrade, to make their IT system better. They come in, they analyze what you have, they can give you the solution, what you need, and then they don’t just leave you. They actually support you after they install this. They come back and they give you full support.

My name is Andrew Teich. I am the VP of Operations for HSL Properties. HSL Properties is a developer, owner, operator of real estate all over Arizona. Our bread and butter is apartments in Southern Arizona, so we have 37 apartment communities in and around Tucson and Phoenix, as well as Casa Grande and Yuma. We also develop hotels. We have industrial, retail, all kinds of real estate all over the state. Some of the major technological challenges we deal with every day are being able to support all of our people out in the field and ensure that they have all the documents, all the communication that they need. One of the motivations HSL had for working with Eric and his team was that we knew that he knew our business. Eric’s experience in real estate, property management, technical support goes back 15 years or longer. My name is Eric Lee Chanak and I’m the President and CEO of Nishinok Network Solutions. So we provide managed I.T. and network security for HSL Properties. Leasionag specializes in managing technology and network security for the multi-housing industry. So for over two years we’ve supported HSL Properties. We’re involved with the Arizona Multi-Housing Association, different various trade shows. We provide security lunch-and-learn presentations to help this industry be more secure. Security is always an issue for HSL. We do process rental payments and other payments electronically, so we ensure that we have the compliance in order. Lecianock has ensured that we have very robust security in place. Really all these families, we’re living together, and one family is affected by some data breach or some risk, other families could be affected by it as well. And property management companies have a lot of responsibilities, a lot of accountability to protect themselves as well as all the families that reside with them. I would highly recommend Elishnock Network Solutions to any company who’s in need of I.T. support, who’s coming from a situation where perhaps their current group is not to the level of sophistication that they need. They will give you the top-notch support, they will be there for you day and night, and they’re very accessible and easy to talk to—intelligent folks—and I highly recommend them.

Susan G. Komen Southern Arizona was formed in 1999. We here in Tucson are our own 501(c)(3), so every affiliate is separate, and we actually take care of the lower six counties here in Southern Arizona. We actually just had our race on March 22nd at the U of A, so that’s really the one that everyone knows Komen for. For me, when I came on, our computers were very slow. We had a lot of problems with connecting with our network and our printer, and stuff would shut down fast or wouldn’t connect for us, so we weren’t able to access a lot of our shared drive documents. And our computers were horribly slow. When we reached out for Alicia Nock, we definitely learned like we need some help locally here to continue to serve our Southern Arizona community. We met them through the Tucson Hispanic Chamber of Commerce, and they were more than happy to come and look at our equipment and lead us in a direction to help us get our office to where we could be stable with our IT. They have been just amazing to work with—great group of employees who are really dedicated and actually care about their clients. They know, you know, your limit—especially as a nonprofit—and they don’t force you to do things you don’t want to do, but they help you achieve the things that you want to achieve. You.