IT Support Tempe

The Tempe IT Support Provider With 28 Years of Experience

When you need IT Support in Tempe, think LeeShanok Network Solutions! As a full-service IT support provider, LeeShanok can handle your business’s toughest IT and cybersecurity challenges.

Whether you’re near ASU’s Campus, along Tempe Town Lake, or in South Tempe, LeeShanok’s Tempe technicians are only a short drive away!

We see it time and again – businesses get derailed focusing too much on their IT. If you’re ready to refocus on what you’re best at, give us a call!

Why Choose LeeShanok for Tempe IT Support?

Frustrated by IT companies who take forever to call you back? Sick of always having to follow up on tickets to make sure they’re being worked on? LeeShanok has seen many IT Providers rise and fall over the years. We know what works – and what doesn’t – when it comes to supporting and securing local businesses.

Responsive

Our average response time for critical tickets is 13 minutes. For non-critical it’s 48 minutes!

5-Star Service

Our clients have rated us 4.92 stars out of 5 for our service on ticket surveys!

We’re Local

All of our IT Support is provided by local LeeShanok employees, no outsourcing here!

Tempe IT Support Services We Offer

Backup and Disaster Recovery

Cloud Migrations

Property-Wide Wifi

VoIP

Help Desk

Mobile Device Management

Real Stories from Real Clients

Finding a partner in LeeShanok Network Solutions has proven everyday that we made the right decision. They have helped us implement cutting-edge technology to keep up with our business demands. We could not be more pleased with their expertise in helping us keep our business always running.

-AC Insurance
The LeeShanok Team is knowledgeable, responds quickly and strives to achieve the goal on the first attempt. I consider them an extension of my company, and they are an invaluable resource.

-Bryten Real Estate Partners
LeeShanok has always gone the extra mile for us whenever we have had computer/network problems to contend with. Since moving our system to your mainframe a year and a half ago, we have noticed that our repair expenses have gone down and the whole system performs better. We would recommend such a move to any business or individual considering doing likewise.

-Pure Build
When we need help with our computers, we give LeeShanok Network Solutions a call…. [LeeShanok] has enabled us to cut our IT cost by 2/3.

-Finley Distributing
LeeShanok is very quick and efficient in all the work they do! We appreciate you and will continue to use their services!

-Summit Residential Services
LeeShanok Network Solutions came into CS Design Studios and revamped our entire telecommunications with Cisco gear. This included wiring, training, and remote support. These guys absolutely Rock – we use and recommend their services related to anything IT (Information Technology). Way to raise the bar in Arizona!

-CS Design Studios
LeeShanok Network Solutions is a great company to work with. We would highly recommend them to anyone.

-Profusion Media
Without the amazing support that LeeShanok has continued to provide our company we would be in a very stressful and bad place in trying to keep not only the IT Department in a great place but the entire company as well. HIGHLY recommend bringing Eric and his team onboard for any IT needs you may need in your business no matter how minimal or complex those needs may be!!

-Clin-Path Diagnostics
LeeShanok is always professional and effective no matter the size of the project. Joe helped me get my laptop running like new again today.

-Casitas at San Marcos
We have worked with Eric and Bert over at LeeShanok for a few years. Very knowledgeable in their field and a pleasure to work with.

-Firefly Graphics

Frequently Asked Questions From Businesses about Tempe IT Support

What Are Your Response Times?

On average, we respond to critical issues within 13 minutes. For non-critical issues, our response time average is 48 minutes!

Our agreements guarantee a response time of one business hour for critical tickets, and 8 business hours for non-critical tickets.

Critical tickets are defined as any issue that significantly impacts an entire department or organization. Non-critical tickets affect fewer users, and typically have satisfactory workarounds until the issue is resolved.

How Long Have You Been in Business?

LeeShanok Network Solutions has been operating since January 1st, 1997.

How Do You Handle Escalations?

Have you ever submitted a ticket, only to be bounced around from tech to tech until you finally get someone who knows what they’re talking about? We know how frustrating it can be to re-explain your issue over and over again.

At LeeShanok, we don’t have a traditional “tiered” IT support structure. Instead, we assign tickets to the technician who is best equipped to resolve the issue.

That tech remains your primary contact for the ticket from beginning to end. All collaboration between our team members happens behind the seen.

We do things a little differently so you get clear, consistent communication until your issue is resolved.

Need IT Support For Your Tempe Business? Book a 15-minute Discovery Call

Schedule time with one of our senior consultants to share what you’re looking for and how we can help!

Book Now