Comcast Xfinity customers in multiple US states have experienced interruptions in their services today. This includes many of LeeShanok’s clients throughout Arizona who have had trouble connecting to internet, phone, and TV services. Comcast has been working on resolving the issues starting around midnight, but another outage wave hit around 8:00 AM this morning. The time based outage chart shows the number of support requests received by their Arizona customers today. At 2:00 PM today, it appears that their services are coming back online, but this is spotty at best.
Issues with internet and phone services can interrupt your business operations as well as delay communications with partners, suppliers and customers.
In the short term, here are several workarounds
Whenever you experience connection issues with your internet or phone, it’s a good idea to contact the provider and rule out issues with their service. If they are having issues, you’ll know that it’s not your network infrastructure. If not, then contact your IT service provider or LeeShanok’s team for help troubleshooting your infrastructure.
LeeShanok’s clients can submit support tickets in several ways
Your technology Partner,
The LeeShanok Team
Phoenix: 602-277-5757 | Tucson 520-888-9122 | email@example.com